Contact Us

Thanks for stopping by and exploring our beautiful chalets in Morzine. Whether you’ve fallen in love with one of our chalets, have questions about the resort, or simply need some friendly travel tips, we’d love to hear from you. Drop us an email or fill out the form — we’re always happy to help make your ski holiday perfect.

We’ve also answered some of the most common questions below in our FAQs.

info@snow-candy.com

UK +44 (0) 7534 801 436

FR +33 (0) 6 13 37 30 45

Contact us

Contact side bar

FAQ‘s

How much is the booking deposit?

The deposit to secure your booking is 25% (non-refundable) and the balance is due 8 weeks before arrival..

What are the checkin/checkout times?

Checkin is from 15.00 on your day of arrival.  Checkout is latest 10.00 on your day of departure.

Are there staff in resort?

Yes, our office is based in Morzine, so we are not far away if we are needed. Catered bookings have a chalet host working in the chalet.

Do you take a damage deposit?

Yes, we take a €400 damage deposit for self catered bookings.  This is returned after you have left, and the chalet has been checked.  Damage, failure to checkout on time or excessive cleaning will incur a charge that will be deducted from this deposit.

Do you offer airport transfers to/from Morzine?

Yes we can offer airport transfers at a discounted rate.  Pleas visit our Morzine airport transfers website and contact us for a discount code.